Tag Archives: issue tracking

Application Facelift

In the next few weeks, we’re going to be making some design enhancements here at elementool.com. But don’t worry, these changes will not have any affect on the way that you utilize our site. Design changes clip – Final During … Continue reading

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How to Set Task Priority

Here’s an email I received from one of our clients: Hi Allison, I wonder if you can help me. I watched all your clips about project management and understand the importance of prioritizing tasks. PriorityValue clip – Final At my … Continue reading

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Elementool Bug and Issue Tracking

If you’re watching this clip, it means that you are looking for an easy-to-use, low-cost issue and bug tracking solution. Well, I’ve got great news for you. You came to the right place! There are of course several reasons why … Continue reading

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The Power of Integration

Hey Allison I have a question for you. Can you give me one reason why I should choose Elementool? Sure, I can sum it up in one word: Integration. Integration clip – Final What do you mean? I’ll explain: Elementool … Continue reading

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How to Improve Customer Support Using Help Desk Software

Mary, John, Fiona, and Alex work as a support team. They use email to manage communication with their customers. When Mary, the team leader, receives an email from a customer, she forwards it to one of the team members. Helpdesk … Continue reading

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The #1 Reason Why Projects Are Late

Meet Hank. Hank is a professional scope creeper. Hank is very successful at making projects late. He causes confusion and frustration everywhere he goes. Scope creep clip – FinalMeet Hank. Hank is a professional scope creeper. Hank is very successful … Continue reading

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Top 3 Reasons Why Projects Fail

Hi. Let me tell you a story that happened to me the other day. I was walking down the street of New York City. It was a lovely, sunny spring day. Suddenly I heard someone cry, “Help!” I looked up … Continue reading

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How to Create an Agile Backlog in 2 Minutes

It’s Allison here again. In this clip I’m going to talk about Backlog. Most likely you’ve heard this term in the past. I’ll explain what an Agile Backlog is, the advantages of using an Agile Backlog, and show you how … Continue reading

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Your Trial Account Expires Tomorrow!

Are you excited to have the tools and strategies that can help you manage projects with ease? Then you need Elementool, which offers a simple system for running successful projects. You trial account will expire tomorrow so you need to … Continue reading

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How To prevent Bugs From Falling Through the Cracks

Hi, I’m Allison. Today I want to talk to you about bugs and how to prevent them from falling through the cracks and getting ignored. I don’t like bugs. Bugs cause problems. But bugs are a part of the programming … Continue reading

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