Janet Smith got married last week and just got back to the office from her honeymoon in Paris. She’s changed her last name to after her husband’s name and now she is called Janet Michaels.
She wants also to update her name in the company’s Elementool accounts.
Over the years she has submitted over 200 issues and now she needs to update each one of them.
She calculated that it takes about 30 seconds to open and update each issue. So she figured that it will take her almost two hours to update all her issues.
That’s a lot of work.
Instead of doing that, she decided to use the Mass Update feature.
Mass Update enables Janet to update her issues with her new name in a single update that takes less than a minute.
What a time saver!