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Case Study

SelfHelpWorks.com Case Study Six months ago, SelfHelpWorks chose Elementool’s Help Desk. “It’s perfect for our needs,” said Lawrence, who described it as user-friendly, lightning fast and robust... Read more...
Unisys Case Study “The product has paid for itself in terms of savings of time and expense without even considering all the other benefits,” Morris said. Because it is an ASP, Unisys also eliminated the cost of a web server and security mechanisms... Read more...
TicketsNow Case Study TicketsNow tried various bug tracking tools but found them cumbersome and expensive. “We had introduced other bug tracking and intake tools before, but the thing that separates Elementool from the rest is the ease of use,” asserts Peter Jin, Director of IT, QA and Release for TicketsNow. “This tool takes me just a few minutes to update issues, create new users, update forms, run reports, etc.” Read more...